联系 9Tracking 团队

Have questions about tracking visibility, supported couriers, or API access? Send us a message and our team will review it and reply through the appropriate support channel.

给我们留言

Questions about tracking results, courier coverage, or partnership needs can be sent here. We review every message directly in the admin dashboard.

联系信息

支持邮箱 [email protected]

商务与 API [email protected]

支持指南

Response window

We usually review contact requests within one business day.

Before you contact us

If your package is delayed after a last-mile handoff, the courier guide or FAQ may answer it faster than email.

Best use cases

Tracking anomalies, unsupported courier requests, API access, and partnership inquiries.

实用链接

查看帮助中心 Find quick answers for tracking delays, customs, and delivery scans. 查看承运商指南 Open courier pages to review supported networks and tracking help. 立即追踪包裹 Jump back to the homepage search and check the latest shipment status.